Finding a reputable medical debt collection agency involves a bit more than just picking a name. Here’s how you can navigate the search process:

Define your needs: Before reaching out to agencies, consider the size and age of the debts you need collected, and the timeline for this process. This will help you target agencies that specialize in your specific situation.

Focus on respectful practices: Medical debt collection requires sensitivity. Look for agencies that prioritize respectful communication and work with debtors to find solutions within their financial limitations.

Seek out ethical agencies: Ensure the agencies you consider are compliant with the Fair Debt Collection Practices Act (FDCPA) which restricts how debt collectors can contact you.

Look for transparency in fees: Ask about the agencies’ fee structures upfront. Avoid those with hidden fees or charges that seem too good to be true.

Here are some additional tips:

  • Get recommendations: Talk to colleagues or other healthcare providers in your network for recommendations on collection agencies they’ve had positive experiences with.
  • Online research: Look for agencies with a strong online presence and positive reviews from clients. However, be cautious of review sites that seem easily manipulated.
  • Interview potential agencies: Don’t hesitate to ask questions about their experience with medical debt collection, their communication methods, and how they handle disputes.

By following these steps, you can increase your chances of finding a medical debt collection agency that works ethically and recovers what you’re owed while treating patients with respect.

At New World Collections we are experts in all aspects of bad debt recovery. We have the answers! Contact Us