- Be proactive. Don’t wait for the debt to become delinquent before you take action. Send a reminder to the client as soon as the bill is due.
- Be polite and professional. Even if you’re frustrated, it’s important to be polite and professional when dealing with clients who owe money. Remember, they may be going through a difficult time.
- Be flexible. Some clients may be able to pay the debt in installments. Be willing to work with them to find a payment plan that works for both of you.
- Be persistent. Don’t give up if you don’t hear back from the client right away. Keep trying to reach them until you get the debt paid.
- Consider using a debt collection agency. If you’ve tried everything else and you’re still not able to collect the debt, you may want to consider using a debt collection agency.
Here are some additional tips for handling past due debt:
- Document everything. Keep a record of all communications with the client, including the date, time, and content of the conversation.
- Know your rights. As a veterinarian, you have certain rights when it comes to collecting debt. Be sure to understand these rights so that you can protect yourself.
- Get help if you need it. If you’re not comfortable handling past due debt yourself, there are resources available to help you. Your state veterinary medical association may have a debt collection specialist who can help you.
By following these best practices, you can increase your chances of collecting past due debt and protect your veterinary practice.
Here are some additional resources that may be helpful:
- American Veterinary Medical Association (AVMA): The AVMA has a number of resources available to help veterinarians with debt collection, including a guide on how to collect unpaid bills and a list of debt collection agencies.
- National Association of Veterinary Technicians in America (NAVTA): The NAVTA also has a number of resources available to help veterinarians with debt collection, including a guide on how to collect unpaid bills and a list of debt collection agencies.
- Your state vete