Here are some tips on how to find a credit and collection company:
- Get recommendations from friends, family, or colleagues. This is a great way to get personal insights into the experiences of others with different collection agencies.
- Search online reviews. There are many websites where you can read reviews of credit and collection companies. This can be a helpful way to get an idea of the company’s reputation and customer service.
- Check with your state’s attorney general’s office. Many states have websites where you can search for complaints that have been filed against credit and collection companies. This can be a helpful way to identify companies that have a history of violating consumer laws.
- Contact the Better Business Bureau. The BBB is a non-profit organization that collects and publishes information about businesses. You can search the BBB’s website to see if any complaints have been filed against a particular credit and collection company.
- Look for a company that is licensed and accredited. Credit and collection companies are required to be licensed in most states. You can check the licensing status of a company with your state’s regulatory agency. Additionally, many credit and collection companies are accredited by trade associations such as the Association of Credit and Collection Professionals (ACCP) and the International Association of Commercial Collectors (IACC).
Once you have narrowed down your choices, be sure to contact each company to get more information about their services and fees. You should also ask about the company’s policies regarding things like communication, payment plans, and dispute resolution.
Here are some additional things to keep in mind when choosing a credit and collection company:
- Choose a company that specializes in the type of debt you owe. There are different types of credit and collection companies, each with its own area of expertise. For example, some companies specialize in medical debt, while others specialize in debt owed to credit card companies.
- Choose a company that has a good track record of success. Ask the company about their success rate in collecting debts. You can also check the company’s website or the BBB’s website to see if they have any awards or recognition for their work.
- Choose a company that you feel comfortable with. When you’re talking to the company, pay attention to how they make you feel. Do you feel like they are respectful and professional? Do you feel like they are listening to your concerns?
Choosing the right credit and collection company can be a daunting task, but it’s important to do your research and choose a company that you feel comfortable with. By following these tips, you can increase your chances of finding a company that can help you get your debt under control.
At New World Collections we are experts in all aspects of bad debt recovery. We have the answers! Contact Us
