Testimonials

When was the last time you wrote a great review for a Debt Collection Agency?

In an era of bad press for debt collection agencies, it is hard to find a debt collection agency that stands above the crowd with this many positive reviews. Our clients not only appreciate our efforts, but many of them choose to write about them.


We have enjoyed working with  New World Collections.  We feel the Phase 1 collection letters that are mailed to the patients gives us a lot of responses. Many payments have come just after the Phase 1(pre collect) letters are sent.
— Paul R., Owner
Medical Office (Logansport, IN)
I love the fact that I can get on the website and check the accounts and post any payments that I receive on my end.  There have been several times that I have had to call in with a question and someone have always been there to answer it. There is no other debt collection agency I would recommend
— Cheryl R., Office Manager
Medical Office (Seymour, IN)
We really like how we can track account status and report transactions online via your website.  Their customer service is superb and they are always available to answer any questions.  Thanks for being a valuable asset
— Aliecia S., Office Manager
Dental Office (Indianapolis, IN)
Our recovery rate has been very successful and being able to track clients on the website is a plus.  It is very easy to place the information into your website when the need arises.  New World Collections works on the same goals of getting payment for services.
— Donna M., Business Office Coordinator
Dental Office (Carmel, IN)
I have been with New World Collections for several years They have served me well in all capacities of collections, provided a good recovery rate, and are very helpful on difficult accounts.
— Wilma B., Office Manager
Plumbing Contractor (Lebanon, IN)
I have appreciated the way you have taken care of our company and the success New World Collections has had in collecting our accounts.  I will look forward working with you again as I move on to new endeavors.
— Richard P., Controller
Concrete Contractor (Indianapolis, IN)
We have had success recouping payments from patients after they receive letters from New World Collections. I would definitely recommend New World Collections to any business looking to improve their recovery rate.
— Stacy H., Office Manager
Optometry Office (Kokomo, IN)
We particularly like the letters that you send to our patients. Those letters  seem to make the biggest impact on getting those negligent patients to pay us
— Barbara H., Office Manager
Dental Office (Avon,IN)
We have used numerous agencies in the past but none of them have shown the interest in the collection of our outstanding accounts like New World Collections. It has been a pleasure working with New World Collections since 2005.
— Deborah U., Office Manager
Dental Office (Indianapolis, IN)
The letter service you provide has proven to be a wonderful collection tool I really enjoy your website which allows me access to all of my patients accounts and allows me to place accounts easily.  Keep up the good work you are a true asset.
— Pam H., Financial/Treatment Plan Coordinator
Medical Office (Indianapolis, IN)
New World Collection’s website is very user friendly. Overdue accounts have been headache free for me with all of your help.
— Cindy D., Office Manager
Dental Office (Indianapolis, IN)
New World Collections has a system in place that allows us to increase our collection rate with very little time commitment on our part.  We know with a high level of confidence that when an account is turned over to your company that we will see a determined effort to collect for us
— Scott A., Owner
Dental Office (Carmel, IN)
As Office Manager, New World Collections has made my job at collections so much easier.  Thank you for all the wonderful service you have provided and will continue to provide in the future. I enjoy working with you.
— Christine E., Office Manager
Dental Office (Plainfield, IN)
I have had the pleasure of working with New World for several years In my business of helping dentists open and operate successful practices, New World Collections has provided a great service to many of my doctors.
— Chris M., Owner
Dental Office Consultant
The ease of the entire collection process is to be commended, from submitting the client information online, to the professional letters that are sent to the clients, 2nd phase notification to our office, the legal process and prompt checks to us as you collect payments.
— Wendy B., Office Manager
Oral Surgery Office (Indianapolis, IN)
Most of our clients are quick to settle their accounts once they receive your collection letters.  New World Collections is a valued business partner.  Having them work on our behalf has definitely saved us money, time and energy.
— Dali V., Management Team
Dental Office (Fishers, IN)
I have worked for Reach USA/Valpak for over 13 years as Business Manager.  During that time I have tried several collections companies, always with disappointing results.  Not the case with New World Collections. I have worked with them since 2008 and have been very pleased with their results.
— Christina S., Business Manager
Advertising (Fishers, IN)
We want to thank you and everyone at New World Collections for the great job you do for us.  Our delinquent accounts are handled with dignity and we appreciate the fact that sometimes that isn’t easy to do.  Keep up the good work!!
— Carol R., Office Manager
Periodontics Group (Greenwood,IN)
New World Collection’s recovery rate on our accounts is much better than we are used to and we never get complaints from our patients. I would highly recommend New World Collections to anyone as they do a wonderful job.
— Vickie T., Practice Administrator
Medical Office (Kokomo, IN)
Your unfailing cheerefulness and willingness to work with us in multiple ways is an asset to our business plan and ultimately our continued success.  For over 10 years I have relied on New World Collections and their great staff.
— Nancy R., Office Manager
Dental Office (Brownsburg,IN)
I  was looking for a solution that would give us some “teeth” to our collection letters and notices.  I found that with New World Collections. Thank you again for simplifying the collections process for businesses, and providing unparalleled customer service
— Shannon S., Office Manager
Roofing Contractor (Avon,IN)
I find New World Collections website easy to use and a real time saver.  With the ease of submitting accounts online, I  do not have to copy and mail the information you need to  work my accounts
— Pam J., Office Manager
Medical Office (Indianapolis, IN)
The use of New World Collection’s website for reporting payments, transferring records, and checking status of claims is not only user friendly but up to date. Other than a quick check online, I know they are pursuing our money.
— Karen G., Office Manager
Dental Office (Carmel, IN)
Whenever I have needed to speak to New World Collections, I am always treated as if I am the most important client they have and they are never too busy to  handle my concerns.  Their professionalism and attention to detail have helped us recover past due accounts that once would have been lost.
— Kandy D., Owner
Heating Contractor (Fishers, IN)
I can’t say enough about the staff at New World Collections who really is hands on with our accounts.  They are always available to answer any questions and on communication of accounts.
— Rachel D., Office Manager
Dental Office (Kokomo, IN)
Most of our accounts are at least 6 months old upon placement to New World Collections. That never seemed to make a difference to New World. They aggressively pursued our accounts and never gave up. The word “bulldog” has been used around here to describe New World Collections.
— Richard, Controller
Large Contruction Company
Our medical billing company works directly with New World Collections through a website that is extremely user friendly. Their debt collection technology along with debt collection letters they mail to our patients has provided an effective means of debt recovery
— Dee S., Office Manager
Sewer Contractor, Inc. (Indianapolis, IN)
We have found that New World Collections is demanding and expects payment without being overly aggressive or offensive to our patients. They are very professional as well as knowledgeable about the collection and if need be the litigation process.
— Sandra L., Practice Administrator
Medical Office (Carmel, IN)
We have been with New World Collections for several years and find the staff to be very professional.  They actively work hard on our behalf.  I would recommend New World Collections to anyone looking for a well rounded and dedicated debt collection company.
— Leslie T., Office Manager
Most of our accounts are at least 6 months old upon placement to New World Collections. That never seemed to make a difference to New World. They aggressively pursued our accounts and never gave up. The word “bulldog” has been used around here to describe New World Collections.
— Richard, Controller
Large Contruction Company
New World Collections has helped our company recover lost income at a very good recovery rate. I am glad New World Collections has been there to help make collections so much easier and smoother for me.
— Dee S., Office Manager
Sewer Contractor, Inc. (Indianapolis, IN)
Our past agencies have not had the recovery rate/success that New World Collections has had for us. I will highly recommend New World Collections to any colleague needing such services.
— Kathy B., Finance
Advertising Company (Fishers, IN)
If I had to pick one thing I enjoy about New World Collections, it would be the implementation of their services. Through automation, professionalism, and great customer service, New World Collections has made my job easier. You guys rock!
— Gregory, Practice Adminstrator
Dental Office (Noblesville, IN)
New World Collection’s website has very helpful debt collection reports. Overall, their debt recovery rate has been the highest in comparison to previous debt collection agencies we have used.
— Jan O., Office Manager
Dental Office (Indianapolis, IN)
New World Collections is an internet based debt collection system that shows us in “real” time where we stand with our accounts. Also, their fees are reasonable and the staff is very helpful
— Lee W., Office Manager
Medical Office (Indianapolis, IN)
New World Collections debt collection services offered are vast. They are able to handle areas I would not have been able to handle such as sending collection letters, litigation, etc. I have been very glad we took this step for our business and you will be too!
— Debra S., Office Manager
Dental Office (Greenwood,IN)
We feel New World Collections has been beneficial in collecting those debts we couldn't. New World Collections takes pride in the needs of their clients.
— Cathy, Office Manager
Dental Office (Kokomo, IN)
We have been using New World Collections for approximately 7 years. During that time they have collected $145,000 for us that would have been otherwise written off as bad debts. It has been a pleasure doing business with New World Collections.
— Kathy R., Office Manager
Dental Office (Terre Haute, IN)
Having good customer service is a big thing for me. New World Collections goes above and beyond that. I would highly recommend New World Collections as your choice for all of your overdue accounts.
— Lynda R., Office Manager
Dental Office (Brownsburg,IN)
I would like to say how user friendly your website is for obtaining reports, reporting accounts, and checking status. Your website is full of reports and resources.
— Pam W., Financial Coordinator
Medical Office (Kokomo, IN)
We feel comfortable and confident that once we turn an account over to New World Collections that our accounts will be resolved in a much more timely manner.
— Carrie H., Office Manager
Dental Office (Greencastle, IN)
Our medical billing company works directly with New World Collections through a website that is extremely user friendly. Their debt collection technology along with debt collection letters they mail to our patients has provided an effective means of debt recovery
— Linda S., Owner
Medical Office (Indianapolis, IN)
If I had to pick one thing about New World Collections it would be the implementation of their debt collection strategy. Through automation, professionalism, and great customer service, New World Collections has made my job easier.
— Gregory R., Practice Administrator
Dental Office (Noblesville, IN)
New World Collections debt recovery rate on our accounts is much better than we are used to and we never get complaints from our patients. I would highly recommend them to anyone seeking medical debt collection services.
— Vickie T., Practice Administrator
Dental Office (Kokomo, IN)